suggestion, but I know that more emails are created
when we don't fully read the email before responding.
Often the question that I have is actually answered
in the body of the email but because I was rushing,
I didn't fully read the content in its entirety. Then the
chain just continues; read thoroughly and respond
• If you can respond in three minutes or less, just do
it. These are wise words from efficiency expert David
Allen from his book Getting Things Done. Read the
book, but in the meantime, if you can get IT done
(whatever IT is) in three minutes or less... just do it!
• Use your folders and file emails that you need later
• Use what I call place holders, "thanks so much for
reaching out to me, I am dashing out to a meeting,
but I am looking forward to connecting with you, and
I will reach back out this afternoon when I return at
4pm." This way, the sender feels connected and is not
left wondering if I received their email.
• Use your out of office messages. If you know you are
not available for a period of time, put an out of office
message out there to control the flow of information
and set up expectations.
• STOP saving stuff. A friend of mine has over 1200
emails in her inbox; she goes in periodically and tries
to delete them once read. The sale at Bloomingdales
has passed, and the Chamber of Commerce will be
sending you another list of upcoming activities. You
don't need to read them, and you don't need to save
them. Become a deleting machine.
Lastly, remember your 'unsubscribe' button and use
it. Eventually, many that you unsubscribe from will
sneak back to you one way or another, but there is
satisfaction in sending the message that you don't
want their junk mail.
Amy Tierce is the Regional Vice President of